Shipping policy

Last updated: February 2026

Thank you for shopping with PAWFIX.

SHIPPING COVERAGE

We currently ship to addresses within Australia only. International shipping is not available at this time.

All orders are processed and dispatched from our Australian fulfillment network to ensure fast, reliable delivery.

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We offer free standard shipping Australia-wide on all orders.

8–15 business days

Please note that delivery times may vary slightly depending on your location and demand periods.

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All orders are processed within 1–3 business days.

Once your order has been dispatched, you will receive a confirmation email with tracking information.

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Tracking details will be sent via email once your order has been shipped.

If you have not received tracking information within 5 business days of placing your order, please contact us at:

hello@pawfix.com.au

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While we aim to deliver within the estimated timeframe, occasional delays may occur due to:

• High demand periods

• Carrier delays

• Public holidays

We appreciate your patience and understanding.

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We currently ship within Australia only.

As we grow, we look forward to expanding to additional regions.

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📩 Need Help?

If you have any questions regarding shipping, please contact us at:

hello@pawfix.com.au